What to Ask Your Roofing Contractor in Austin: 10 Questions That Can Save You Time & Money

When it’s time for roofing or roof repair in Austin, TX, choosing the right contractor isn’t just important—it’s everything. A qualified, transparent, and experienced roofer can protect your investment, ensure your roof stands up to Texas storms, and back their work with real accountability.

But how can you be sure you’re hiring the right roofing contractor?

Here are 10 key questions every Austin homeowner or property manager should ask before signing a contract—and why these answers matter.


1. Are You Licensed and Insured in Texas?

Any reputable roofing company in Austin should carry:

  • A state license

  • General liability insurance

  • Workers’ compensation insurance

This protects you from liability if something goes wrong. Always ask for proof. At Falcon Roofing & Restoration, we provide documentation up front and make sure you feel confident before we ever step on your roof.


2. Do You Offer Free Roof Inspections or Estimates?

Many companies offer this, but beware of “free inspections” that turn into high-pressure sales tactics. A trustworthy contractor will provide a written, no-obligation estimate after inspecting your roof thoroughly—inside and out.

👉 Learn what to expect from a free roof inspection in Austin »


3. How Long Have You Been Serving Austin?

Local experience matters. Roofing companies that have worked in Central Texas for years understand our weather patterns, city permitting processes, and common roofing issues caused by hail, sun, and high winds.

With decades of combined experience, Falcon Roofing & Restoration has helped homeowners across Austin, Round Rock, Cedar Park, Leander, and beyond with dependable, long-lasting roof repair and replacement services.


4. What Roofing Materials Do You Recommend?

A quality contractor won’t push just one product—they’ll recommend materials based on your needs, budget, and goals. In Austin, it’s smart to ask about:

  • Reflective shingles for energy efficiency

  • Impact-resistant shingles for hail protection

  • Metal roofing or Duro-Last flat roof systems for commercial buildings

👉 Explore our residential and commercial roofing options »


5. Will You Provide a Detailed Written Contract?

Every roofing job should come with a contract that outlines:

  • Scope of work

  • Materials used

  • Start and end dates

  • Payment terms

  • Warranty details

If a contractor doesn’t provide this—walk away.


6. Can I See Local References or Reviews?

Ask for at least 3 recent jobs in your area. You can also check:

  • Google Reviews

  • BBB Ratings

  • Neighborhood Facebook groups or Nextdoor

We’re proud of our 5-star reputation and are happy to share real customer testimonials from right here in Austin and surrounding cities.


7. What Warranties Do You Offer?

A trustworthy contractor should offer:

  • Workmanship warranty (usually 5–10 years)

  • Manufacturer warranty on materials (often 20–50 years)

We offer industry-leading warranties and make sure every product—like Owens Corning shingles or Duro-Last membranes—is registered for full coverage.


8. Do You Handle Permits and City Inspections?

In Austin, roofing work often requires permits and inspections. Your contractor should:

  • Know what’s required in your zip code

  • Pull permits on your behalf

  • Schedule final inspections to ensure compliance

We handle all of this for you—stress-free.


9. How Will You Protect My Property During the Project?

Professional roofers should:

  • Protect landscaping, windows, and gutters

  • Clean up debris daily

  • Use tarps, magnets, and dumpster trailers to minimize mess

At Falcon, we treat your home like it’s our own—no shortcuts, no surprises.


10. What Happens if I Have an Issue After the Job is Done?

This is where the right roofing contractor earns your trust. Will they return your calls? Will they honor their warranty? Or disappear when there’s a leak?

Falcon Roofing & Restoration is local, responsive, and committed to long-term customer satisfaction. We’re not going anywhere—and we stand behind every job.


🧰 Final Thoughts: Hire the Right Roofing Company in Austin

Whether you need roof repair after a storm or are planning a full roof replacement, asking these 10 questions can help you avoid costly mistakes and ensure you’re working with professionals.

At Falcon Roofing & Restoration, we’re proud to be a top-rated roofing company serving the entire Greater Austin area—including Pflugerville, Georgetown, Cedar Park, Leander, Round Rock, Hutto, and San Marcos.

✅ Free inspections
✅ Licensed & insured
✅ Clear pricing & warranties
✅ Residential & commercial roofing expertise


📞 Ready to speak with a trusted local roofer?
Schedule your free roof inspection today »


🔗 Recommended Reading

Leave a Reply

Your email address will not be published. Required fields are marked *